![]() ![]() The last several years have seen an explosion in employee monitoring tools, from keystroke tracking apps to wearable GSP monitors. Of course, the hiring process is hardly the last time that a new employee is likely to find themselves interacting with a digital system. How Does Digital Monitoring Impact Employees? People are less offended by algorithmic than human discrimination: Given the prevalence of AI-driven bias, will companies feel pressure stop using these tools? At least one paper suggests they might not: Through a series of eight studies, researchers found that people tend to get a lot less mad when they learn that an algorithm discriminates than when a human makes the same discriminatory decision, meaning they’re less likely to blame an organization for discrimination if it’s perpetuated by an automated tool. Furthermore, the study found that after controlling for job-relevant traits, when elements of a candidate’s resume did not line up with their gender - i.e., when a woman’s resume included traditionally masculine characteristics - they were less likely to get called back for an interview. This suggests that incorporating automated tools into the hiring process can affect different candidates’ experiences differently, influencing who ends up applying in potentially surprising ways.Īutomated screening can perpetuate bias: While the potential for AI-based systems to perpetuate human biases is well-known, a new study found that even when explicitly gendered information (such as names or pronouns) is removed, today’s sophisticated machine learning models can still accurately determine a candidate’s gender. Candidates who were anxious or distrustful of AI, or who were less enthusiastic about the employer, were less likely to complete their applications if interaction with AI was required. They found that candidates who were already excited about the prospective employer and felt positively about AI in general were more likely to complete an application. But these tools can also introduce new complexities and biases into the hiring process.ĪI hiring tools can influence who applies: In one study, researchers asked more than 500 U.S.-based adults to imagine applying to a job through a system that used AI. ![]() AI tools can help recruiters sift through resumes, review cover letters, and even conduct virtual interviews. One of the most significant areas in which technology has transformed the workplace is before new candidates even get in the door. But a growing body of research has begun to explore the nuanced ways in which technology is influencing the workplace and the workforce, shedding light on both its many benefits and substantial risks. ![]() It’s a complicated question with no cut-and-dry answers. Many of these systems promise to improve efficiency, productivity, and well-being - but how are they actually affecting the people who interact with them every day? From AI recruiting tools to industrial automation and robotic assistants, new digital technologies are transforming the modern workplace. ![]()
0 Comments
Leave a Reply. |